Teesside Ability Support Centre (TASC) is a busy day service for
adults with disabilities offering its users a mixture of academic
and leisure opportunities.
Like any medium-sized organisation, TASC (run by Malcolm Turley
and his 22 salaried staff, 13 agency workers, six volunteers and
guided by an Executive Committee of 13) finds keeping up with the
constant changes to legislation a challenge. That's where Mentor's
Employment Law and Health & Safety consultants and its 24
Hour Telephone Advice Service can lend a helping
hand.
Malcolm Turley, General Manager Day Services, TASC
"We see ourselves as a very modern and progressive organisation.
Since 2003, Mentor has been supporting us to be the best we can be
in all areas.
"We get regular visits from Mentor's experts who make sure our
paperwork is up to date and that we are following the guidelines
they set out. However, the bulk of our usage is around the 24 Hour
Telephone Advice Service. If we have a question, we pick up
the phone and get an answer.
"At the end of the day I make the decisions on how we go
forward, but those decisions have to be informed by legislation and
best practice. Having an expert on the end of the line gives me
peace of mind and reassurance."
"Mentor gives me a lot of confidence that the decisions we make
are informed by people who really know what they are talking
about."
Paul Neary, Consultancy Manager - Safety, Health &
Environment, Mentor
"Malcolm and his staff are eager to ensure a safe working
environment for visitors and service users. The TASC team has a
can-do attitude and any advice I give is readily taken on
board."
Lindsey Claydon, Employment Law Consultant, Mentor
"Malcolm's very on board with best practice and determined to
make sure things are done properly at TASC. He's keen to make sure
that he's got things right and that employment issues are dealt
with, not just correctly but in a consultative way."
If you would like further information, and already
subscribe to NatWest
Mentor,
please call the Advice
Service. If you would like more information on
how Mentor could help your business in situations like this and
many others, contact
us today for information.