Terms and Conditions of Use of Internet Web Site belonging to The Royal Bank
of Scotland plc Mentor Services.
This website is owned and maintained by The Royal Bank of Scotland plc Mentor Services.
The use of this website is subject to the following terms and conditions which you
should read carefully. By using this website you agree to be legally bound by these
terms and conditions. If you do not accept these terms and conditions, please do
not use this website.
Use of website
1 The information, services and products on this website are intended
for use by residents of the UK only, and are not aimed at or intended for use by
residents of any other jurisdiction.
2 This website is designed to be accessed through its principal
product home pages and such other pages as we may decide. If you access the site
through individual pages directly, which are not designed for this purpose, you
may not see important information which is relevant to a full understanding of our
products and services. You will be referred on certain site pages to read "Legal
information". This Important Information will contain important product details
and relevant legal or regulatory information and should be read in conjunction with
the relevant site pages.
Exclusion of liability
3 These 'Exclusion of Liability' provisions should be read carefully
as they exclude or limit our legal liability in connection with your use of this
website. Nothing in these terms and conditions and in particular within the 'Exclusion
of Liability' clauses shall attempt to exclude liability that is not permissible
under applicable law, including without limitation, for death or personal injury,
or for fraudulent misrepresentation.
4 Nothing in these terms and conditions shall exclude or limit
or restrict our duties and liabilities to you under the Financial Services and Markets
Act 2000, or any conduct of business rules which we are bound to comply with.
5 While we have taken all reasonable steps to ensure the accuracy
and completeness of the content of the website, we exclude any warranties, undertakings
or representations (either express or implied) to the full extent permitted under
applicable law, that the website or (including without limitation) all or any part
of the content or materials, accuracy, availability or completeness of the content
of the website or any part of the content or materials are appropriate or available
for use either in the United Kingdom or in other jurisdictions. If you use this
website from other jurisdictions, you are responsible for compliance with applicable
local laws.
6 We accept no liability (including without limitation) in either
contract, tort, negligence, statutory duty or otherwise (to the maximum extent permitted
by applicable law) arising out of the use of or access to this website (which includes
without limitation) any errors or omissions contained in this website or if the
website is unavailable and we shall not be liable for any direct or indirect:
- economic losses (including without limitation loss of revenues, data, profits, contracts,
use, opportunity, business or anticipated savings);
- loss of goodwill or reputation;
- special, incidental, consequential loss or damage,
- suffered or incurred arising out of or in connection with your use of this website
and these terms and conditions.
7 Access to and use of this website is at the user's own risk and
we do not warrant that the use of this website or any material downloaded from it
will not cause damage to any property, or otherwise minimise or eliminate the inherent
risks of the internet including but not limited to loss of data, computer virus
infection, spyware, malicious software, trojans and worms. Also, we accept no liability
in respect of losses or damages arising out of changes made to the content of this
website by unauthorised third parties.
8 To provide increased value to users of this website, we may provide
links to other websites or resources (that are not part of The Royal Bank of Scotland
Group) for you to access at your sole discretion. You acknowledge and agree that,
as you have chosen to enter the linked website we are not responsible for the availability
of such external sites or resources, and do not review or endorse and shall not
be responsible or liable, directly or indirectly, for (i) the privacy practices
of such websites, (ii) the content of such websites, including (without limitation)
any advertising, content, products, goods or other materials or services on or available
from such websites or resources or (iii) the use that others make of these websites
or resources, nor for any damage, loss or offence caused or alleged to be caused
by, or in connection with, the use of or reliance on any such advertising, content,
products, goods or other materials or services available on such external websites
or resources.
9 The above limitation or exclusion may not apply to you to the
extent that applicable law may not allow the limitation or exclusion of liability
for incidental or consequential damages.
Personal Data
10 By agreeing to be bound by these terms and conditions, you are
consenting to us collecting and storing certain personal data about you. This data
will be used to provide the service applied for and may be stored by The Royal Bank
of Scotland Group to keep you informed of products and services which may be of
interest to you. This data will not be used other than in the normal course of our
business. If you do not wish to receive such information, all you need to do is
write to let us know. If you wish to receive details of personal data held about
you by us, you may write to request this - there is a fee for this service. To assist
your navigation of this website and our prevention of fraud we may send "cookies"
from this website to your computer. We do not obtain personal data from your computer
or gather personal information about you unless you personally give information
to our server. Furthermore computer viruses are not passed through the use of "cookies".
You may choose to disallow "cookies" via your browser but this website may not work
properly as a result.
Copyright
11 © The Royal Bank of Scotland plc Mentor Services. All rights,
save as expressly granted, are reserved. Reproduction in any form of any part of
the contents of this website without our prior written consent is prohibited unless
for personal use only.
Trade marks
12 This website contains numerous trade marks belonging to The
Royal Bank of Scotland plc and other companies in The Royal Bank of Scotland Group.
The registered trade marks include, but are not limited to, The Royal Bank of Scotland
logo, The Royal Bank of Scotland, RBS, Royline, Highline and Cashline. The unregistered
trade marks include graphics, logos, words, phrases and icons contained on this
website, including, but not limited to, Royalties and Direct Saver. No rights are
granted in respect of any of the above trade marks. If you are in doubt as to whether
an item is a trade mark of The Royal Bank of Scotland plc or a member of The Royal
Bank of Scotland Group, please contact us for clarification at the address below.
Advice
13 The contents of this website do not purport to provide any financial,
investment or professional advice and nothing on the pages of this website shall
be deemed to constitute the provision of financial, investment or other professional
advice in any way.
14 If you are not satisfied with any of the products and services
offered by The Royal Bank of Scotland plc. Mentor Services we have a complaint handling
procedure that you can use to resolve such matters. Details of our procedure are
contained within this web site under "About RBS Mentor" or alternatively a leaflet
giving details of the procedure can be obtained by telephoning us on 0141 204 2661.
Governing Law
15 The terms and conditions of use of this website are governed
by the laws of Scotland and any dispute regarding this website shall be subject
to the exclusive jurisdiction of the Scottish courts.
Changes to website
16 The contents of this website, including these terms and conditions
of use, are subject to change by us without notification.
Telephone Calls
17 We may record telephone calls for security or training purposes.
Registered details
18 The Royal Bank of Scotland Mentor Services is a trading name
of The Royal Bank of Scotland plc. Registered in Scotland No 90312. Registered Office:
36 St Andrew Square, Edinburgh EH2 2YB. The Royal Bank of Scotland plc is authorised
and regulated by the Financial Services Authority.
