Services

Medical Referral

Not all health conditions and problems concerning sick employees are clear-cut and, in such cases, our Medical Referral service enables you to refer an individual for an independent medical assessment.

The assessment, together with any relevant medical reports, will provide you with a clear understanding of the impact that the employee’s condition will have on their role within the business and also advise on their likely return to work date.

Once we have reviewed the referral you can discuss the matter with our Company Medical Adviser, who can help you deal with it effectively, focusing on getting the individual back to work in the most appropriate manner.

They may, for example, refer the employee for treatment or rehabilitation or advise ill-health early retirement. This service can be used for both short-term and long-term absence.

Contact Us

Please talk to your Mentor Consultant, Relationship Manager or call us direct on 0800 634 7005 (Minicom on 0800 634 7008).


Please read legal information.


Ways to contact



Contact us on
0800 634 7001

Calls may be recorded for training, monitoring and evidential purposes. Any information we exchange during a call may be used in the assessment of a future claim.


Why deal with us
  • 24/7 Advice
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  • Regular legal updates
  • Optional insurance cover
  • Comprehensive Training Programme